Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Shipping policy
SHIPPING POLICY — NeatVibe Home DOMESTIC SHIPPING ONLY NeatVibe Home ships exclusively within the contiguous United States (48 states). We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. PROCESSING TIME Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. SHIPPING RATES & DELIVERY TIMES - Standard Shipping (5–7 business days): $4.99 - Expedited Shipping (2–3 business days): $9.99 - FREE Standard Shipping on orders over $35 Delivery times are estimates and may vary depending on your location and carrier availability. ORDER TRACKING Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier's website. LOST OR DELAYED PACKAGES If your package is lost or significantly delayed, please contact us at simplecartgroup@gmail.com and we will work with the carrier to resolve the issue. INCORRECT ADDRESS Please ensure your shipping address is correct at checkout. NeatVibe Home is not responsible for packages delivered to an incorrect address provided by the customer. CONTACT US NeatVibe Home 2629 W 8th St, Apt 225, Los Angeles, CA 90057 Email: help@neatvibehome.com